Privacy Policy

1. Introduction

AIWaifuHub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. By using AIWaifuHub, you consent to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when using our Service:

• Account Information: Email address and password when you create an account
• Payment Information: Billing details processed through Stripe (we do not store card numbers)
• Communications: Messages you send to our support team

2.2 Information Collected Automatically

When you access our Service, we automatically collect:

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages viewed, time spent on pages, click patterns
• IP Address: For security and analytics purposes
• Cookies: Small data files stored on your device (see Section 6)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your subscription
• Send you important updates about your account
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Detect and prevent fraud, abuse, and security threats
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third parties who assist in operating our Service (e.g., Stripe for payment processing, Supabase for authentication)
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure password hashing and storage
• Regular security audits and monitoring
• Access controls limiting data access to authorized personnel
• PCI-compliant payment processing through Stripe

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for the Service to function properly (authentication, security)
• Analytics Cookies: Help us understand how visitors interact with our Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our Service.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email address below. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain data as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to countries outside your residence, including the United States.

10. Children's Privacy

Our Service is intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If we learn that we have collected personal information from a minor, we will take steps to delete that information as quickly as possible.

11. Third-Party Services

Our Service integrates with the following third-party services:

• Supabase: Authentication and database services
• Stripe: Payment processing

These services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

14. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information. To exercise your CCPA rights, please contact us using the information above.

15. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). These include the rights listed in Section 7, as well as the right to lodge a complaint with a supervisory authority. Our legal basis for processing your data is typically your consent, the performance of a contract with you, or our legitimate business interests.